Frequently Asked
Questions

Answers about our Italian interior design online service and our furniture shopping tour in Milan. Each of our services also has its own questions and answers on its page.

Wooden library table surrounded by chairs with bookshelves in the background

Interior Design Online

How does the online interior design service work?

Once we gather your information through email, chat, or our Interactive Design Style Form, our professionals get to work and create the design of the spaces that will soon be yours. Once we are done we will send them to you via email so you can get the best of Italian interior design without leaving your home. Find out more about our Italian interior design online service.

What does the online interior design service cost?

Costs can vary depending on: a) the requests (simple product selection or extended interior design plan, e.g. electrical and plumbing systems); b) the surface (in square meters); c) the number of rooms to be designed. For more information or a quotation contact us and we will get back to you.

How long does it take for the online design to be ready?

Depending on the request, it takes from one to two weeks. For multi-room projects it depends on their size, but we will always stay within the agreed time of delivery.

Who is the designer in charge of my online project?

Depending on the desired style of the project, an experienced and specialised designer will be put in charge, within our team of Italian interior designers and architects led by Rachele, our head architect and designer.

How do I pay for the online interior design service?

Once we have considered your specific needs and requests, we will create a quotation which should be paid in full via bank transfer before we start creating your desired spaces. Once the payment has been received we will notify you and keep you continuously updated regarding your project until the very end of it.

What is the virtual reality experience and how does it work?

A new and innovative experience we have developed for our clients where you can preview your home with Virtual Reality technology. We will create a realistic and immersive sample of what your house will look like. Once you receive it, you can view it with the headset of your choice. See the VR experience.

Milan shopping street decked with string lights and a red carpet at dusk

Furniture Shopping Tour

How does the furniture shopping tour work?

After you contact us and answer our Interactive Design Style Form, we take that information and start planning your trip to Italy, based on both your design needs and your intentions to enjoy the country. Once it is all prepared we send you the details and wait for your arrival. When you arrive in Italy, your personal furniture shopper will assist you with all your needs. We will set in motion the schedule prepared to mix the shopping tour with some leisure time, so you can get the best of both worlds. Find out more about our Italian furniture shopping tour.

Who will lead me through the tour?

Your personal furniture shopper, an interior designer or architect with broad experience in the field, will guide you through the tour we have prepared for you. They will keep everything running smoothly and advise you on the furniture shopping, so that your interior design project gradually takes shape.

What is the difference between the shopping tour packages?

The Milano Furniture Shopping Tour covers the best showrooms, secluded laboratories and ateliers in Milan city centre; the Milano & Surroundings Shopping Tour adds the design furniture district and private transportation. Both include a professional Italian interior designer, access to our facilities in Milan, reservations at the best design hotels at preferential rates and at the best design restaurants, concierge service and VIP lounge. The Design Week Accommodation Package is for the Salone del Mobile: hotel reservations, private transportation, a pass for the fair and dinner reservations, with a personal furniture shopper as an option. See the packages.

What happens after I select my furniture?

We have put together a list of our most trusted Italian vendors with the best deals in Italy. We will put you in contact with them and they will place the order for your products, have them shipped to your country (covered by an all-risk insurance) and provide assembly services.

How do I pay for the shopping tour?

The planning of the trip has no cost. In order for us to book everything according to plan, the package should be paid in full via bank transfer. After this we will proceed with the booking and then send you the complete details of your Italian Experience.

Start The Experience

Looking forward to getting started with the Esperiri journey?
Start with our Interactive Form

DISCOVER YOUR STYLE

Hand-drawn top-down sketch of a living room layout with furniture annotations